Poll Methodological Appendix Instruments        The questionnaire, here appended, was applied for 12 days, starting January 29, 2001 until February 9, 2001. The surveyed area was the Tg. Mures city area, the inquirers using the "door to door" technique, as well as the "direct approach" technique in the street, the citizen's cooperation being benevolant.        After explaining the purpose of the social study performed by MPR REASERCH SRL, the questionnaire was covered. The average duration of this survey was of about 10 minutes. Population Sample        The population sample was chosen taking in consideration 3 variables: Statistical Criteria        The size of the population sample recommended by the researchers was of 700 from the entire city. This figure was obtained using the Ioan RADU method ("Phychological Methodology and Data Analysys", The Sincron Publishers, Cluj-Napoca, 1993), according to which the error range would have been of ±2.5%, and the significance threshold p<0.05, being highly significative according to the same source.        The valid population sample was of 658 subjects. The significance threshold stayed under p<0.05, but the error range raised to ±3%.        Observation: - the threshold or the significance level "p" is the risc of making a mistake when we assert one thing or another. ("Phychological Methodology and Data Analysys", The Sincron Publishers, Cluj-Napoca, 1993, page 85) - the error range is the figure assumed by the researcher which indicates the nearest interval to contain the real value of the researched variable. The Provenience Areas        The distribution was realized keeping in mind the number of inhabitants in each city area, respectively: City Area Projected No. of Subjects Obtained No. of Subjects  Tudor 100 135  Dambul Pietros 100 109  Unirii 100 55  "22 Decembrie" 100 100  Centru 100 59  Cornisa 50 50  Aleea Carpati 50 50  Mureseni 50 50  Ady Endre 50 50 Total 700 658       Age        The only criterium held into account was that the subjects have reached 18 years of age. Sex And Nationality were considered to be of no relevance to this study, the issues of emergency medical services having no connection whatsoever. The Methods Used For Data Processing        All formulas used to calculate indices, quotas, frequences, distributions and correlations between various variables were manipulated manually and computerized. Questions C1. To what extent are you satisfied by the services offered by S.M.U.R.D.? C2. To what extent are you satisfied by the services offered by S.A.J. (County Ambulance Service)? C3. Please list three positive features and three negative features both for SMURD and for SAJ C4. To what extend you think useful the founding of an integrated emergency dispatch, with a single phone number to call regardless of the type of your emergency (Firemen, Police, Gendarmerie, Medical Emergency, Civil Protection, SMURD)? C5. To what extent do you consider the medical assistance has improved in our county after 1990, once SMURD began it's activity? C6. To what extent do you think that is useful for the medical emergency services to use a sanitary helicopter? C7. Who do you think should cover the helicopter transportation costs, taking in consideration the high amounts this could come to? C8. To what extent you think is necessary to set up First Respondant Units, every 30 Km, throughout the Mures County? C9. To what extent do you consider that the County Ambulance Service could cover the shutting down of SMURD? C10. To what extent do you trust SMURD?